Secure Lync is a service of Secure Dynamics LLC of Stanwood, Washington, doing business as Secure Lync ("Secure Lync", "we", "us"). This policy explains how we handle information when you use the Secure Lync website, apps and add-ins.
1. Information we collect
We collect information you provide directly when you register for an account, including your name, email address, phone number, and location. We may also collect usage data such as pages visited, features used, and timestamps of activity to help improve the platform.
2. How we use your information
The information we collect is used to:
- Operate and maintain the Secure Lync platform.
- Create and manage your account.
- Match you with relevant contractors, clients, or project opportunities.
- Send transactional emails such as account verification, project notifications, and security alerts.
- Send platform updates and feature announcements (you may opt out at any time).
- Detect and prevent fraudulent activity or misuse.
3. Secure Lync for Outlook and Outlook sync
Secure Lync offers an optional add-in for Microsoft Outlook and an optional calendar and contacts sync. Both are available only to company staff, only when their company's administrator has turned them on, and only after the user signs in with their own Secure Lync account.
The Outlook add-in (Add to Rolodex, Save to Project)
The add-in does nothing until you click one of its buttons. It does not scan, read, or upload your mailbox in the background, and it never sends email on your behalf.
- Add to Rolodex saves the selected email's sender name and email address, plus the company name and contact type you choose, to your company's Rolodex in Secure Lync.
- Save to Project copies the selected email to the project you choose: the subject, sender, recipients, date, message text and message ID. If you leave "include attachments" ticked, it also uploads the email's attachments and, in desktop Outlook, a copy of the original email file.
- To show the list of projects, the add-in reads the project names your account already has access to in Secure Lync.
Saved emails and contacts are stored in your company's Secure Lync account and can be seen by your company's staff who have access to that Rolodex or project. They are never shown to client portal users. Anyone with permission can remove a saved email from the project page.
When you sign in, the add-in receives a sign-in token that lasts up to 180 days. Desktop Outlook stores it encrypted with Windows on your computer; Outlook on the web stores it in the add-in's local storage. Signing out of the add-in, or your administrator turning the add-in off, stops it from working. We store only a one-way fingerprint of the token on our servers.
Outlook calendar and contacts sync
If you connect your Microsoft account under Connected Apps, Secure Lync uses Microsoft's permission screen to request access to your calendar and contacts. It keeps your Secure Lync schedule in step with your main Outlook calendar, and keeps your company Rolodex in step with a "Secure Lync" contacts folder in Outlook. It does not read your email. You can disconnect at any time from Connected Apps, your administrator can disconnect you, and you can remove Secure Lync's access from your Microsoft account settings. Disconnecting stops syncing; it does not delete anything from Outlook.
What we don't do with Microsoft data
We do not sell data obtained through Outlook or Microsoft services, use it for advertising, or share it with anyone outside your company's Secure Lync account except as described in section 4.
4. Sharing your information
We do not sell your personal data to third parties. We may share information with:
- Service providers who help us operate the platform (e.g., email delivery, hosting), under strict confidentiality agreements.
- Law enforcement or government authorities when required by law.
- Other users only to the extent necessary to facilitate project connections (e.g., displaying your name or business profile to a contractor you are working with).
5. Data retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data, including emails and contacts saved from Outlook, by contacting us at support@secure-lync.com.
6. Security
We use industry-standard security measures, including encryption in transit and at rest, to protect your data from unauthorized access, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
The platform may use cookies and similar tracking technologies to maintain your session and improve user experience. You may configure your browser to refuse cookies, though some features may not function correctly without them.
8. Children's privacy
This platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to this policy
We reserve the right to update this Privacy Policy at any time. We will notify registered users of material changes via email or an in-platform notice. Continued use of the platform after changes are posted constitutes your acceptance of the revised Policy.
10. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@secure-lync.com.